Privacy Policy

Last Updated: November 2024

This Privacy Policy describes how Wild Lily Celebration Signs ("we," "us," or "our") collects, uses, discloses, and protects the personal information of users ("you" or "your") who visit our website and online store located at www.wildlily.com.au (the "Site"). By using the Site, you agree to the terms of this Privacy Policy.

1. Collection of Personal Information: We may collect personal information from you when you visit our Site, create an account, make a purchase, subscribe to our newsletter, participate in surveys or promotions, or contact us for support. The types of personal information we collect include:
• Contact information (e.g., name, email address, phone number)
• Shipping and billing address
• Payment information (e.g., credit card details)
• Account credentials (e.g., username, password)
• Purchase history
• Communication preferences
• Feedback and reviews

2. Use of Personal Information: We will only use your personal information for the following purposes:
• Process and fulfill your orders
• Provide customer support and respond to inquiries
• Send order confirmations, shipping notifications, and other transactional emails
• Send marketing communications, promotions, and newsletters (if requested and you can opt-out at any time)
• Comply with legal obligations

3. Disclosure of Personal Information: We may disclose your personal information to third parties in the following circumstances:
• Service Providers: We may share your information with third-party service providers who assist us in operating the Site, processing payments, delivering orders, or conducting marketing activities.
• Legal Compliance: We may disclose your information when required by law, regulation, or legal process.
• Consent: With your consent, we may share your information in other ways not described in this Privacy Policy.

4. Cookies and Tracking Technologies: We may use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities on our Site. This
information helps us personalize your experience, analyze trends, and improve our services. You can manage your cookie preferences through your browser settings.

5. Third-Party Links: Our Site may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal information.

6. Children's Privacy: Our Site is not intended for minor children. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take appropriate steps to remove such information.

7. Your Privacy Choices: You can update, correct, or delete your personal information by contacting us directly. You may also opt-out of receiving marketing communications from us by following the instructions provided in our emails.

8. Changes to this Privacy Policy: We may update this Privacy Policy from time to time. The date at the top of this page indicates when the policy was last revised. We encourage you to review this policy periodically for any changes.

9. Contact Us If you have any questions, concerns, or feedback about this Privacy Policy or our privacy practices, please contact us at design@wildlily.com.au

By using our Site, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein